Retour

In the case of a purchase in our online shop, a return is possible within 14 days after receipt of the goods.                                   Please understand that we do not accept items without prior notice.

In the case that you return the goods to us, we ask you to pack the goods properly and to ensure that they are not worn or have other defects.

Please use our exchange form for complaints and our revocation form.

 

If you do not like an item, you can exchange it for yourself.

However, you have to bear the costs for the return yourself.

 

 

So you have to consider the following:

You don't like what you ordered, it was the wrong size or something else?

Of course you can return the items to us.
We decided against a free retour for the environment.

You have to note the following:

  • You have to bear the costs of returning. Please let us know with the return about your desired type of refund, your name and invoice number. Therefore we can process the return way quicker.
  • The easiest way is  to use the cancellation or exchange form below.

if you still have any question
Please write us an email to: hello@motte-klamotte.de

 

The return must be sent to:

 

Motte Klamotte

T.Iglesias & M. Bender GbR

Herzogstraße 13

42699 Solingen

 

revocation

exchange

 

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